Account settings

Delete your Hack Admission account

Request permanent deletion of your account and associated personal data on the website or in the iOS / Android app. Profile, academic information, essays, test results, AI feedback, uploaded files and public content are cleared during processing, within 30 days.

Sign in to request deletion

In the app: Settings → Delete account. You can confirm with your password or an email code, including accounts created through Apple or Google.

If you cannot sign in, email [email protected] from your registered email with your username and deletion request. Support will verify ownership, confirm receipt and provide a deletion date. Do not send a password, identity document or payment credentials.

Before deletion, open Wallet → Withdraw. If funds are held or withdrawals are unavailable, support can arrange settlement. A remaining balance does not prevent a deletion request.

Minimum payment and wallet records may remain for accounting and disputes (up to 7 years after final account settlement); security and dispute records up to 5 years after the last case closes. A minimal deletion receipt is kept for 3 years. A documented legal hold may require longer retention. These records use a deidentified account reference. Payment providers retain their own records.

Cancel Apple or Google subscriptions in the relevant store. Website subscription cancellation is handled during processing.

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