Task 1 · letter · 5 samples

You recently attended an evening course at a community centre. Write a letter to the centre manager. Explain what you enjoyed about the course, describe a problem you experienced, and suggest how the centre could improve future courses. Write at least 150 words.

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Plan your answer

Try your own response before reading the samples.

Ideas to explore

  • Choose one course and explain a concrete benefit.
  • Describe one manageable problem and its effect on learners.
  • Suggest a realistic improvement that directly addresses the problem.

Suggested structure

  1. Use an appropriate greeting and state why you are writing.
  2. Explain what worked well.
  3. Describe the difficulty with a specific example.
  4. Suggest an improvement and close politely.
Useful vocabulary & examples
hands-on practice
learning by doing an activity

The hands-on practice helped me feel more confident.

would appreciate
polite way to express a request

I would appreciate more time to complete each exercise.

would appreciate
a polite expression of a request

I would appreciate a chance to finish the exercise.

Sample answers

Target Band 9 · Original model answer

197 words · Illustrative target band

Dear Sir or Madam, I am writing to thank you for the evening computing course I completed last week and to suggest an improvement to the arrangements for future classes. The instructor’s practical approach was particularly effective. Instead of introducing features in isolation, she showed us how to organise a shared folder and build a spreadsheet for a realistic office task. Having time to try these activities our…

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