Task 1 · letter · 5 samples

You recently attended an evening course at a community centre. Write a letter to the centre manager. Explain what you enjoyed about the course, describe a problem you experienced, and suggest how the centre could improve future courses. Write at least 150 words.

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Plan your answer

Try your own response before reading the samples.

Ideas to explore

  • Choose one course and explain a concrete benefit.
  • Describe one manageable problem and its effect on learners.
  • Suggest a realistic improvement that directly addresses the problem.

Suggested structure

  1. Use an appropriate greeting and state why you are writing.
  2. Explain what worked well.
  3. Describe the difficulty with a specific example.
  4. Suggest an improvement and close politely.
Useful vocabulary & examples
hands-on practice
learning by doing an activity

The hands-on practice helped me feel more confident.

would appreciate
polite way to express a request

I would appreciate more time to complete each exercise.

would appreciate
a polite expression of a request

I would appreciate a chance to finish the exercise.

Sample answers

Target Band 9 · Original model answer

197 words · Illustrative target band

Dear Sir or Madam, I am writing to thank you for the evening computing course I completed last week and to suggest an improvement to the arrangements for future classes. The instructor’s practical approach was particularly effective. Instead of introducing features in isolation, she showed us how to organise a shared folder and build a spreadsheet for a realistic office task. Having time to try these activities our…

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Target Band 8 · Original model answer

181 words · Illustrative target band

Dear Sir or Madam, Having recently completed your evening course in basic computing, I would like to share some feedback and suggest a small improvement. I especially appreciated the practical emphasis of the lessons. The instructor used examples that reflected everyday office tasks, and the short exercises gave us a chance to apply each technique immediately. As a result, I can now organise shared files and prepar…

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Target Band 7 · Original model answer

174 words · Illustrative target band

Dear Sir or Madam, I recently completed the evening course on basic computing at your centre and would like to offer some feedback. The course was particularly useful because it focused on tasks I regularly encounter at work. Creating spreadsheets and organising shared documents had previously taken me a long time, but the teacher’s clear demonstrations made both much easier. I also appreciated the opportunity to p…

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Target Band 6 · Original model answer

172 words · Illustrative target band

Dear Sir or Madam, I am writing to give you feedback about the evening computer course I attended at your community centre last month. I really enjoyed the practical activities. Our teacher explained each step clearly, and I learnt how to create a spreadsheet and organise my files. Working in pairs was also helpful because we could discuss the exercises. These skills are useful for my office job, and I feel more co…

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Target Band 5 · Original model answer

170 words · Illustrative target band

Dear Manager, I am writing about your evening computer course. I joined this course last month and I want to tell you some things about it. The course was good and I enjoyed it very much. The teacher was friendly and explain things slowly. I did not know much about computers before but now I can make a table and send documents to people. The exercises was useful and I liked working with other students because we he…

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